What are Customers are saying about us!

We had a great experience with our carpet purchase.  Everyone from the nice salesman to the installers where so professional and great. Very pleased we purchased from Kevin's Carpets.
 
Booth, 01/17/13
 
 
 
 
David & another member of the installation team arrived at 10:15AM of the appointed date and finished at 2:00PM.
Efficient , professional approach to removal of old carpet, prep for new and installation of new.
HIgh quality product and proper installation.
Very pleased.

D.Lowe
10/27/12

 

I worked with Diana in selecting my carpet--she is extremely
knowledgeable!! Very, very helpful with the pros/cons of each type of
carpet for my needs. Installation was several hours longer than expected, but he was sooo concerned about getting every seam perfect (and there were A LOT of seams), that it was definitely worth it! He did a great job of installing.

P.Howard

10/01/12

To Our Family at Kevin's Carpets,

It has been such a pleasure working with all of you.  Not only do you provide excellent service but each one of you involved has made it so enjoyable.  Thank You for thinking of us and sending the thank you card, it was very unexpected.  We have spread the word of how pleasant you are to work with and are loving our new floors.  Thank you again for all you have done.

Best Regards,

Matt and Aimee

10/20/12

I wanted to say thank you for what a wonderful job you and your guys did installing my new hardwood floors and carpet. I admit, that because this was such an expensive purchase I was a little concerned at first that there could be things that could go wrong as I have had some unpleasant experiences in the past with other dealings. Having had the floor and carpet installed for quite some time, I can't think of the slightest thing that you or your guys could have done to make a better impression. I felt I had to write this down. What good honorable people you are. God bless you.

R. Kincaid
10/15/12

 
Rick and Kevin installed our carpet yesterday. They did an excellent job, invisible seaming, metal end strips secured into concrete, good detail work, looks great! We shopped around quite a bit and feel we got good value. We love the no hassle, one price covers all, approach. I was a little nervous about the pay upfront policy but it all turned out fine. There sales floor is very organized. Sales staff was very helpful. It is nice doing business with a good local company.
 
The Martins.
 

Dear Kevin's Carpets,

We recently had our entire 4 bedrooms and 2 bathrooms redone by your business.  It is stressful for any homeowner and your lead installer (Mr. Morton) was just spectacular.  He was professional, honest and come back to complete everything as he promised.  I am thankful there is still a company and employess who do what they say.

B and F Tussey.

 

Dear Kevin's Carpets,

This letter is to thank you for the most excellent job you have done in my house laying hardwood floors and carpets.  When your representative came to measure up he was so courteous and helpful giving us each option of the different carpets and flooring with the price (which are the best we found her in Lexington.) 

On each occasion the job done was top notch and the installers were perfect gentlemen.  They cleaned up after themselves and left the place looking good.

We are going to have  our kitchen floor redone and you will be the people we shall come back too.

My husband and I are thrilled with the work completed and we would recommend your services to anyone.

C. Terry

 

Just perfect in every way.  Nice young man came out to measure house on the same day I called the store.  he emailed me an estimate that night, went into the store where Diane helped us pick out some flooring within the estimate.  Was installed today by Beau, whom is an absolute professional and a delight to speak with.  We felt like we got small town service in a big city.  We couldn't be happier or ask for more.  I hope you are still open in 25 years when this floor needs replacing! :)

K. Lewis

 

We were very satisfied with Kevin's.  The only comment, is that it seemed to take a really long time.  I like the fact that they included the removal, haul away, and carpet pad in the price.  They also didn't charge extra for moving furniture. We are very happy with the quality of the carpet, and the way the installers made sure the seams were in the right places.  They were very conscientious of the seams.  One of the reasons why I think it took so long was because they only had two installers.  If they would have had more people, the job would have gone a lot faster.  The job took longer than we thought, but we are still very happy with the outcome. We would use them again.
 
S. Young

Really was pleased in dealing with your group as everything went well and you have a top notch staff working for you.  When they came into work they never stopped and where very professional. They did an excellent job.

Thanks, P Williams

THANK YOU FOR THE SERVICE THAT YOU HAVE PROVIDED FOR OUR HOME. WE WERE SO PLEASED WITH YOU SO RAPIDLY SENDING SOMEONE OUT FOR MEASUREMENTS. THE TWO YOUNG MEN (NATE AND TIM) THAT INSTALLED OUR CARPET WERE SO PROFESSIONAL AND HELPFUL. THEY CLEANED UP AFTER THEIR JOB AND WENT BEYOND WHAT WAS EXPECTED OF THEM. IF YOU WANT A PROFESSIONAL JOB WELL DONE, ASK FOR THESE TWO YOUNG MEN. THEY HAD SUCH EXEMPLARY BEHAVIOUR. IT LOOKS AND FEELS GREAT TO WALK THROUGH OUR HOME AND SEE SUCH A CHANGE

David and Sarah Ramsey (09/30/12)

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